Delta Air Lines Inc., popularly known as Delta Airlines is the oldest airlines operating in America and was established in the year 1924. It is a major airline and is headquartered in the largest hub at Hartsfield-Jackson Atlanta International Airport in Atlanta, Georgia. It employs over 82000 employees worldwide and have around 12000 mainline pilots flying the aircrafts. It is the largest pilot group by any airline.
Delta Airlines has approximately 180 flight dispatchers represented by Professional Airline Flight Control Association (PAFCA). Among 82000 employees, every one belongs to a different department. So, we have listed down the major categories of employees working for Delta Airlines.
10 Major Categories of Employees Working with Delta Airline
So, there are 10 major categories of employees working in Delta Airlines in different departments. If you are the one looking to start your career with Delta Airlines, this will help you to learn where to go.
1. Cargo Operations
Delta Airlines employees in Cargo Operations department generally help the passengers to reach their destinations as Delta Airlines serves a wide range of customers providing safe and efficient transport of mail, freight or other cargo. The employees will be assisting the cargo customers by providing rate information, track and trace freight, selling cargo spaces, and resolving the problems of the customers. Additionally, they will be safely moving the cargo from a warehouse location the airport ramp areas ensuring proper handling and delivery.
2. Ramp Operations
If you like to work outdoors and are strong, safety minded, team player then this is the department you should targeting. You will be working in a good energetic team that ensures that the customers baggage arrives safely. The ramp operators have to lift, load, unload and transport the baggage, mail and cargo to and from the aircraft. The employees must be able to operate the ground support equipment such as conveyer belt, tugs and two tractors.
3. In-Flight Services
The job of a flight attendant revolves around the clock and they have to be really presentable. Most of the employees in this department are flight attendants. They ensure that the customers are comfortable with the course of Delta Airlines. They are front facing and win customers smiles through their gracious service.
4. Information Technology
From the Operations Control Center to laptop support to a range of projects, the demand of best thinkers and creators or technology is everywhere. The IT opportunities at Delta Airlines are challenging but rewarding too. They solve technical glitches and support in coordination of other departments.
Pilots are superheroes who move the aircrafts from one location to other. They should ensure that the passengers reach their destination on time safely. Pilots are main driver who drive the airlines towards success.
6. Technical Operations
There is nothing more important than the safety of the passengers and the crew. Therefore, the Delta Mechanics and other technical operations members ensure that every aspect of the aircraft is perfectly working prior to the take off.
7. Gate Operations
The employees falling under this department in Delta Airlines should provide the services at airport’s front/ticketing counter, baggage service office or gate area. You have to assist the customers in ticketing, checking-in, handling baggage, boarding, and dispatching the flights on time.
8. Flight Operations
The employees who are the part of this department has a critical role to play to ensure the smooth operations from pre-departure to the safe arrival of the passengers. The people hired as flight superintendents should provide coordination and assistance in planning, monitoring and supporting the pilots along the route.
Among some of the opportunities available in this department are for technical writers, simulator technicians, navigation specialists, and crew schedulers to support the Delta pilots.
9. Reservation Sales
The team of this department work in Reservation Centers of the Delta Airline where they are expected to assist the customers in booking reservations on Delta Partners and the Affiliates of Delta. This job involves answering the questions regarding to schedules, fares, destinations and other related matters.
10. Corporate Management
From marketing to Human Resources to Finance and everything else falls between the corporate and management departments. These departments support and enhance the passenger service efforts. Ere are some roles in this department – marketing coordinator, HR specialist, Performance leaders, engineers, Health and Welfare Specialists, Risk management, Logistics Coordinator and related designations.
The Bottom Line
So, these are some of the major departments in which different job roles can be classified in Delta Airlines. If you are looking forward for any opportunity with Delta Airlines, it’s high time to check out the careers section and apply accordingly.